Frequently Asked Questions
Everything you need to know about shopping with TYDOTT
What are your standard shipping times?
We typically process orders within 1-3 business days. Depending on your location, standard shipping usually takes between 5 to 10 business days to arrive.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to follow your package's progress in real-time.
Which payment methods do you accept?
TYDOTT accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Yes, we offer worldwide shipping. Please note that international orders may be subject to local customs duties and taxes depending on your country's regulations.
How can I contact customer support?
Our dedicated support team is available 24/7 via email at [email protected] or through the 'Contact Us' form on our website.